Payment Policy

Welcome to Flower Muse. Here is our payment policy, so you know how your purchases are processed and what security measures we apply.

  1. WHEN IS THE PAYMENT MADE?

• Payment is due at the time you check out.
• Before finalizing your order, you will see the total amount (products + delivery charges + any applicable taxes).
• You will need to enter your billing information, choose your payment method, and confirm your order.

  1. ACCEPTED PAYMENT METHODS

At Flower Muse, we accept the following payment methods:

• Visa
• Mastercard
• Maestro
• American Express

Additional payment methods may appear during checkout depending on your location.

  1. TRANSACTION SECURITY

• All transactions are conducted using secure encrypted technology (SSL Security).
• We never store sensitive bank card details after order confirmation.
• Payment information is transmitted directly to our secure payment processing providers.
• For certain orders, additional verification information (address, identity verification, or contact confirmation) may be required for fraud prevention and security purposes.

  1. ORDER CONFIRMATION AND PROCESSING

• Once payment is successfully confirmed, you will receive an order confirmation email.
• If payment or order information cannot be verified, we may contact you before processing your order.
• Orders are processed according to our Shipping Policy.

CONTACT INFORMATION

Store Name: Flower Muse

Physical Address: 11 Paragon St, Hull HU1 3NA, United Kingdom

Phone: +44 7988 512998

Email: sales@flowermuse.co.uk

Business Hours:
11:00 AM – 6:30 PM GMT
(Monday – Saturday)

Sunday: Closed

Order Cut-Off Time:
6:00 PM GMT